Cancellation and Refund Policy for Fashion Valets

At Fashion Valets, we strive to provide the best shopping experience, and we understand that sometimes plans change. Please read our cancellation and refund policy carefully.

1. Cancellations

• You may cancel your order within 24 hours of placing it. After this period, the order will be processed, and cancellation will not be possible due to the print-on-demand nature of our business.
• To request a cancellation, please contact us immediately at contact@fashionvalets.in.

2. Refunds

• Due to the customized nature of our products, we do not offer refunds unless the product is defective or incorrect.
• If you receive a defective or incorrect product, please contact us within 7 days of receiving your order. We will review the case and offer a replacement or refund based on the situation.
• Refunds will be processed back to the original payment method used during the purchase.

3. Exchange

• We do not offer exchanges on custom or made-to-order items. However, if you receive a defective or incorrect item, we will either offer a replacement or issue a refund.

4. Shipping Fees

• Shipping fees are non-refundable unless the product is faulty or incorrect.
• In case of a refund, shipping costs incurred for returning the product will be the responsibility of the customer, unless otherwise specified.

5. How to Request a Refund or Cancellation

• To request a cancellation, refund, or report a defective or incorrect product, please contact our support team at contact@fashionvalets.in with your order number, clear picture of the product and a description of the issue.